Complete guide to vicidial administration for ViciDial and Asterisk. 17 in-depth tutorials covering everything from basics to advanced production setups.
Custom Perl AGI + MySQL Implementation Guide
A battle-tested playbook for securing and tuning production ViciDial servers
Campaigns, Inbound Groups, User Groups, SIP Peers, and Ring Group Fallbacks
Blacklists, CLI Filtering, Ring-Back Delay, Agent Ranking & Recording Security
Apache mod_rewrite Protection + Dark-Themed HTML5 Audio Player with PHP Streaming Backend
A PHP AGI Script That Checks Extension State Before Dialing, So Only Idle Phones Ring
Replace MeetMe with ConfBridge, Add Admin Controls, and Monitor Conference Activity
The top 20 most-discussed ViciDial problems — diagnosed and solved.
A complete, step-by-step guide to building a distributed ViciDial call center
The definitive guide** — consolidating 30+ forum threads, scattered blog posts, and hard-won
The step-by-step guide to upgrading ViciDial without killing your call center
The Complete Guide to Diagnosing, Tuning, and Scaling Your ViciDial Database
The definitive guide to locking down ViciDial, Asterisk, and supporting infrastructure against real-world attacks
Master ViciDial agent performance metrics, learn how to generate actionable reports, and understand the data structures that power contact center analytics
Learn how to configure and manage both agent-initiated and automatic callbacks in ViciDial with practical examples, database queries, and production troubleshooting techniques.
Master advanced lead recycling strategies, implement intelligent list management workflows, and optimize your ViciDial contact center performance with production-tested configurations and real-world examples.
Master building production-grade interactive voice response (IVR) systems in ViciDial using Asterisk dialplans, call routing, and real-time menu logic